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No Water from Refrigerator Dispenser

If you are not getting water to flow out your refrigerator dispenser nozzle this can be why. When I see a water-dispense problem in the dispenser area of the refrigerator I usually find a bad water inlet valve or a bad actuator switch.  This is most common because the inlet valve is responsible for letting water flow out the nozzle.  The switching is responsible for sending a voltage to a control board or directly to the inlet valve – to turn it on. On this particular Boise repair service call I found something way different then what I was expecting.  I verified the valve and switching were operating perfectly.  I disconnected the water line going into the refrigerator door, on bottom, and verified we had good water flow.  We did.  But, no water flow out the refrigerator’s dispenser nozzle.  There could be no mistake about this, water was being restricted inside of the door.  Buy why?  How?  We would soon find out. I removed the door and pulled the refrigerator water tube out completely and found the water line kinked like you see in the picture.  The question I have and that I can’t fully understand is – How can water flow through that water tube for years, then out of the blue, form a kink.  You have to realize that the water tube is sealed inside the door and is not moving.  Well, here is the proof!  We replace the water line and now the refrigerator is working good. [...]

By |2019-09-02T08:57:12-06:00September 2nd, 2019|Uncategorized|0 Comments

Oven Repair

Our techs at Western Appliance Repair in Boise completed an interesting service call today for a Whirlpool Oven. These pictures show what disassembly is necessary to replace a bad cooling fan motor in a slide-in oven.  The disassembly is quite severe to say the least.  This is not a problem for us however.  We can tackle a job like this one with ease. When we arrived on site we ran a diagnostics program to confirm the blower was indeed not working.  The blower was inoperable and when we actuated the control relays remotely we received no response.  This suggests we may have a bad motor or, as we’ve seen in the past, a bad control board.  In some cases the blower motor AND the main control board will need to be replaced due to compatibility issues.  In this particular case however, the cooling fan was the only thing that was replaced. After repair was completed and new fan installed, we ran a diagnostic program to verify proper fan operation.  Our nice customer informed is that the oven has been working perfectly with no more error messages. A job well done!

By |2019-05-23T19:37:04-06:00May 23rd, 2019|Uncategorized|0 Comments

Dryer Heater Thermostats

Hello, it’s Rich again from Western Appliance.  We did six more repairs today.  It seems that appliances never stop breaking. In this picture we see two different components.  One is a dryer high limit thermostat and the other is a thermal fuse. These important components regulate the dryer element's heat - which is used for heating the interior of the drum when you dry clothes.  They do not regulate the temperature inside the dryer drum however.  I hope I did not confuse you. The only thing these components do is regulate the dryer element heat alone, that’s it.  The dryer uses separate components which regulate the internal drying temperature.  I’ll try to explain this a better way – if you wanted to start a campfire with a match you would want that match to burn at a sufficient temperature to light a fire.  Once the fire is started then you can regulate the fire with the addition of wood or reducing the fires oxygen.  Well, these thermostats regulate the “match”.  The heat inside the dryer is controlled by a separate thermostat or temperature sensor. They are mounted to the electric heating element housing and prevent overheating.  It is very common to find these on most every dryer we encounter in Boise and Meridian.

By |2019-04-02T18:42:24-06:00April 2nd, 2019|Appliance Repair Boise|0 Comments

Lint inside the Dryer

Lint can be a real problem with dryers because it restricts the air flow inside the dryer drum during the drying cycle.  Air flow in the drum during the drying cycle is very important because the moisture from the wet clothes needs to be flushed out.  The air flow also needs to cool the heater element to prevent overheating and damage. The clothes will take longer to dry and also can cause damage to thermostats, heaters, and electronics. This picture shows lint buildup around the heater element and the thermostats.  This lint buildup suggests there may be a vent restriction.  Air back-pressure causes this lint to flow inwards and into the interior of the dryer. Dryer vents should be professionally cleaned at regular intervals to maintain proper dryer operation and to avoid costly repairs.  Western Appliance can recommend a good company to have this service performed.  For any questions feel free to call Rich at 208-344-4893 or visit our website at Thank you Rich

By |2019-03-14T20:26:47-06:00March 14th, 2019|Appliance Repair Boise, Dryers|0 Comments

GE Dishwasher – Poor Washing

GE's latest dishwasher design is a very popular and dependable appliance.  As with most appliances they can and will have minor and major functionality problems.  In this case the dishwasher was not filling the tub with enough water to ensure  proper functionality. Problems like this can be a great inconvenience to our Boise homeowners.  When appliances break down, nobody is happy. When I arrived I ran a diagnostic routine on the appliance and found that indeed, the tub was not filling completely with water - at least to it's specified level.  It would fill with water for about 10 seconds, stop, then fill again for a couple more seconds.  Then, instead of the hearing the wash motor turning on, I would hear a clicking sound - repeatedly.  It appeared the sound was coming from under the toe-kick area of the appliance.  This is where the main control board is located.  Although a problem like this should be verified by doing voltage checks at the control board connector this "clicking" sound is a tell-tale sign of a possible malfunction with control board.  A  faulty control board was verified by looking at a "switching" voltage at the water control valve and an absence of a control voltage at the dishwasher wash motor. Well, long story short, I arrived today, installed a brand new control board, and the now the dishwasher functions great! I will have a Youtube video on this replacement procedure so if you would like to subscribe to my channel [...]

By |2019-03-05T18:27:35-06:00March 4th, 2019|Uncategorized|0 Comments


Refrigerators are one of the most popular and important appliances we own in our house.  It keeps our food cold and without it, especially in the summer, we’re left with food that will become rotten or stale.  Our drinks will become warm and our beer lovers will be left sipping warm suds.  This is not a good thing. There are a number of different refrigerator configurations available: Top-Mount, Bottom-Mount, French-Door, and Side-by-Side. The Top-Mount name refers to where the freezer is located.  In this case the freezer is located on the top of the unit. In the Bottom-Mount unit, the freezer is on the bottom. The side-by-side refrigerator is the most popular in Boise.  The freezer is usually located on the left hand side of the unit. The French-Door refrigerator is a combination of the Top-Mount and the Side-by-Side.  The refrigerator will be on top with two swinging doors and the freezer will be on the bottom, usually a pull-out drawer. Why the emphasis on where the freezer is located?  This is because the cool air in the refrigerator comes from the freezer via an evaporator fan.  The freezer is the “main” cooling unit which houses the evaporator and evaporator fan- motor to supply freezing air for the freezer and cool air to the refrigerator. So, what kind of repairs do make on refrigerators in Boise?  Well, here’s a few things we end up replacing – condenser fan motors, evaporator fan motors, blades, thermostats, compressors, control-boards, broken dispenser arms, ice-makers, [...]

By |2019-02-06T12:18:00-06:00December 12th, 2018|Uncategorized|0 Comments

Washer Won’t Spin – How to Troubleshoot your Washing Machine

Top-Load Washers – Washer Won’t Spin Worn Clutch A clutch is an interconnection between the drive motor and the spin tube on most top load direct-drive washing machines.  It is a mechanism that absorbs rotational energy from the motor and gradually transfers the energy to the spin tube. It is an integral part of most direct drive washing machines.  Without it, the motor would spin the inner basket quickly with no regard for the weight and/or water in the inner basket at the time.  We would not want the washer to spin at top speed if the basket is still filled with water – there would be a flooded laundry room. When the drive motor engages, it turns the outer part of the clutch at a high rpm.  The inner part of the clutch, which is connected to the spin tube, is not turning as fast. The clutch spring is initially compressed, thus lessening the friction between the inner and outer linings.  As the inner part of the clutch gains speed, the spring expands, increasing friction on the clutch linings, and causing the spin tube to gain more speed.  Soon both inner and outer parts of clutch are spinning in sync. Problems with the clutch include: Contamination of the clutch linings due to leaking transmission.  When this happens, the friction between the linings will decrease and the washer spin tube will have problems reaching the full spin speed. Worn clutch linings – In home laundry usage, washer clutch linings degrade frequently. [...]

By |2019-02-06T12:19:24-06:00December 12th, 2018|Uncategorized|0 Comments

Dryer Vent Cleaning in Boise

Need Dryer Vent Cleaning?  I recommend Francis Burger from Boise Dryer Vent Cleaning.  He does a professional job at a reasonable price.  Here is his contact and website link below. Boise Dryer Vent Cleaning 208-713-1581 WHAT ARE THE BENEFITS TO HAVING YOUR DRYER VENT CLEANED? Helps to prevent dryer fires! Dries clothes quicker. No more aggravation waiting endlessly for a load to dry. Saves Money! Reduces energy bills by $8 to $24 a month in some cases. Extends the life of your dryer. less run time equals less wear and tear. Extends the life of your clothes. less run time equals less degradation of fabric. Prevents premature dryer breakdown resulting in expensive repair bills. Improves air quality in your home by preventing mold and mildew damage and possible carbon monoxide poisoning.

By |2019-02-06T12:16:28-06:00October 25th, 2018|Uncategorized|0 Comments

Refrigerator Evaporator Defrost Pattern

This a GE refrigerator/freezer that is not getting cold enough and is not freezing the food in the freezer section.  As you can see in the video, the lower part of the evaporator has a frost pattern on it.  This frost layer can tell you if the compressor and sealed-system is operating properly.  The thin  frost layer should evenly coat the entire evaporator and not just the lower part.  Under normal operation, all the coils should be absorbing heat from the freezer.  The bi-product of this absorption is frozen condensation on the coils.

By |2019-02-06T11:53:25-06:00October 25th, 2018|Appliance Repair Boise|0 Comments

Proper Washer Loading Can Save You Money

Many times while loading clothes into front-loading washing machines we overlook some simple yet effective preventative actions that can prevent a appliance repair visit. I receive many repair calls from Boise homeowners who describe a rip or chunk that has been taken out of their washer door seal.  Most times the rip is in the six o’clock position. Most never realize what causes this.  I’ve heard things such as their little fluffy dog had bitten a piece out of it or their toddler bit a piece out of it.  Ha Ha. No, what actually causes this rip in the washer seal is improper loading of the clothes.  When the clothes are not pushed to the back of the drum far enough before the door is closed it sets up the perfect conditions for seal to rip.  If the clothing is hanging out just a small amount when the door is closed, it pinches the clothing between the seal and the inner door.  When the drum goes into the spin mode, it will rip a chunk right out of the seal in the six o’clock position. Unfortunately, this can happen after a new seal has been installed.  I always warn my customers of this when I run into  this type of repair.

By |2019-02-06T12:11:45-06:00May 15th, 2018|Boise’s Appliance Repair DIY|0 Comments